5 interactive lessons · 405 min total

All Pathways
Pathway 2UX designers, product managers, innovation leads, service designers

Designer

Human-Centred AI Design

Learn to design AI-powered products, services, and workflows with human needs at the centre. Apply the Double Diamond Design Thinking framework, map user journeys through AI touchpoints, and prototype responsible AI experiences.

5
Courses
405 min
Total content
83%

of executives believe psychological safety improves AI adoption

MIT Technology Review, 2024

Learning Progression

How courses build on each other

1
Intermediate

Design Thinking for AI

Double Diamond

2
Intermediate

Context Engineering

Information Design

3
Intermediate

AI Workflow Redesign

Service Design

4
Intermediate

Trust & Explainability

Responsible AI UX

5
Advanced

AI Design Sprint

Facilitation

What You'll Achieve

Learning outcomes

1
Apply the Double Diamond framework to AI product design
2
Map and redesign workflows with AI augmentation in mind
3
Design for trust, transparency, and explainability
4
Prototype and test AI-powered user experiences
5
Facilitate design sprints for AI use case discovery
Course Catalogue

5 courses in this pathway

Click any course to explore its content, topics, and outputs.

Optional guided deep dives

Continue beyond this pathway

These recommendations are optional extensions drawn from established learning providers. They are not prerequisites for the free learning in AI Enablement Hub; access and availability may vary by provider, location, or learner plan.

Intermediate

Fractal Analytics

Generative AI in User Research and Design Thinking

User research · design thinking

A focused extension for applying generative AI in discovery, synthesis, ideation, journey mapping, and human-centred design work.

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Intermediate

IBM

Generative AI for UI UX Design

UI/UX · prototyping · responsible design

A broader design pathway for people building AI-assisted experiences, with attention to research, prototyping, and responsible interaction design.

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Beginner

University of Virginia

Design Thinking for Innovation

Design thinking · innovation

A useful discipline-level foundation for strengthening the discovery and definition phases behind the pathway’s Double Diamond work.

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Intermediate

LinkedIn Learning · Walter Zesk

Systems Thinking for Product Designers

Systems thinking · product complexity · design

A 2-hour course on analysing interconnected products as systems, resolving functional conflicts, and designing for complex experiences—an ideal complement to AI workflow and service design.

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